|
Interactive Voice Response |
 |
 |
 |
|
Let our Interactive Voice Response System work for you!
Communication Impact provides customized IVR Services using the most advanced software and technology.
Through the use of state-of-the-art computer telephony equipment and a highly trained staff, we interface closely with our customers to develop the most efficient and cost effective inbound call handling campaigns for their unique and individual needs.
The IVR system can be designed to perform database lookups, call transfers, surveys, voice messages, touch tone responses, as well as provide informational messages to the caller.
IVR (interactive voice response) can capture digits entered by the call on their touch tone keypad to direct the caller through multiple levels of information.
Companies needing IVR capabilities WITHOUT the need for any capital investment turn to Communication Impact. We combine front end IVR with results.
Communication Impact can design an IVR script that will integrate with your database via email or posting to your web site.
Some of the many possible uses are:
- Employee stock purchase plans
- 401K deductions
- Health insurance open enrollment
|
- Automated Payment Processing
- Debt Collection
- Account Information
|
OR:
|
- Field service technician reports
- Homework hotlines
- Real estate properties and descriptions
- Order entry
- Time card reporting
- Expense account reporting
|
- Surveys
- Contests and Sweepstakes
- Appointment setting and confirmation
- Building permit inspection scheduling
- AND much, much more
|
Communication Impact IVR services can even provide the capability to contact one of our live representatives for additional information, service, sales, or in case of emergencies.
|
Interactive Voice Response
