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Your Nationwide Virtual Office

 

Whether you run your company from Class-A office space, out of the guest bedroom of Apartment 2B, or on the Beach in Hawaii, you'll look and be more successful with a well-run Virtual Office.


Are you on the GO or want the Corporate Image? You can be anywhere and your Virtual Office will go with you. Communication Impact has your solution whether it be complete with a live Receptionist 24/7 to screen your calls or you can screen your calls live from you laptop. No matter what your needs are Communication Impact has the right solution. 


Virtual Receptionist
Voicemail
Local Numbers
Toll Free Numbers
Wireless Modems
Fax To Email
Call Screening

 

What is it?
Nationwide Virtual Office (NVO)
- Provides IP Voice Services to all businesses from their
Internet Service Provider
- IP Centrex implementation of the 20-20 Switch
- Nationwide PBX deployment for small business
- Multi-Line IP Phone and Softphone Deployment
ISP Value Added Services:
IP Centrex to the Customer Premise
Adds Value to the ISP Service Offering
Differentiator form other ISPs
ISP Providers the complete small business solution
Why the 20-20 Switch?
Highly flexible and partition-able switch
Non blocking architecture
Short Return On Investment
TDM Interfaces such as SS7, PRI and CAS
Feature Rich IP Centrex
2000 or 9000 port capacity
Standards Based IP Protocols
99.999% Reliability/Diverse Switch Matrix
Traditional Telephony Experience
35 Years of Demanding Experience
NVO/IP Centrex Features:

Barge
Group Pickup
Barge Protection
Headset Support
Call Forward Hot Dialing
Caller ID (50 Entries) Hunt Groups
Call Park Multi-Line (3 Line Phone)
Call Return Off-hook Queuing
Call Transfer On-hook Queuing
Callback Page/Park
Camp-on Paging Access
Camp-on Pickup Privacy
Conference (3-Way) Redial List (50 Entries)
Conference (Multi Party Screening Groups Extension) Simple phone configuration and MAC
Consultation Hold Speech Recognition Voice Mail
Direct Call Pickup Speed Dialing
Directed Call Pickup Unified Messaging
Directory Entry Voice Mail
Extension Security Follow Me

NVO Customer Benefits:
Full featured PBX service (Better than Centrex)
Nationwide Flexibility
No or extremely limited CAP EX!
Reduced overhead expenses
One stop shopping for Voice and Data services
Why Communication Impact?
Experience
Technology
Professionalism
Diverse Portfolio of Products / Services
IP and TDM Network Engineering Staff
Licensed CLEC (Dial Tone Provider)
Your communication is backed up with 24/7 support
Disaster Recovery Call Center available
Industry Trends:
Traditional Interconnects moving towards a service bureau philosophy
IP PBX Increasing Market Share
Small Business require more diverse and feature rich voice and data solutions
Gateways:
A gateway connects two dissimilar networks. An H.323 gateway provides connectivity between an H.323 network and a non-H.323 network. For example, a gateway can connect and provide communication between an H.323 terminal and SCN networks (SCN networks including all switched telephony networks, e.g., public switched telephone network [PSTN]). This connectivity of dissimilar network is achieved by translating protocols for call setup and release, converting media formats between different networks, and transferring information between the networks connected by the gateway. A gateway is not required, however, for communication between two terminals on an H.323 network.
Gatekeepers:
A gatekeeper can be considered the brain of the H.323 network. It is the focal point for all calls within the H.323 network. Although they are not required, gatekeepers provide important services such as addressing, authorization and authentication of terminals and gateways; bandwidth management; accounting; billing; and charging. Gatekeepers may also provide call-routing services.
IPTU — IP Trunk Unit:
Connects 20-20s using IP
Two Modes of Operation
- TDN-IP — Point-to-Point
- TM-IP — Multipoint
Converges Voice onto the Corporate WAN
- Corporations now only need one network between offices
- Decreases call cost between offices

 

 
Copyright © 2010 DigitalPath Business Services. All Rights Reserved.
Communication Impact, Inc.
A DigitalPath Company
275 Airpark Bld. #500
Chico, CA 95973
530-230-5000
sales@com-impact.com